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Kelly Whitepapers

Welcome to Malaysia Smartmanager -- your FREE resource for HR news and information.

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Latest Whitepaper -  7 Lessons for Good Leaders

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If “management is doing things right and leadership is doing the right things”, what exactly are these ‘right things’? How do we know when we’re doing them and when we’re not? The latest findings from the 2011 Kelly Global Workforce Index show that leadership culture and practice is failing to fulfill employees’ needs and expectations—and for companies looking to strengthen their employment brand, this is a clear opportunity.

Download your complimentary copy 

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Kelly Industry Market Report (Kelly IMR)

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What are the trends that impact the industry today and how are business leaders responding to the evolving industry market demands?

Kelly has produced the Kelly Industry Market Report (Kelly IMR) which examines the industry landscape and challenges confronting organizations in managing their human capital development and business growth. Find out about the Malaysia Population, Call Centre, Business Process Outsourcing statistics and data in our Kelly infographics.

The Kelly IMR is Kelly’s latest series of thought leadership reports and infographics for senior executives, management and leadership team. 

Click here to get your complimentary copy of the Kelly IMR report on Malaysia Population.

Click here to get your complimentary copy of the Kelly IMR report on Malaysia Call Centre, Business Process Outsourcing statistics 

Malaysia Banking and Finance Report

The increasingly borderless world, changing workforce demographics and demand for employees with high skill sets have created a gap between the supply of skills available in the marketplace and the requirements of the Banking and Finance workforce and how this has led to retail banks focusing on investment in new technology and various channels to meet customer demand.

Skills shortages, both technical and “soft or people” skills are limiting organizations’ abilities to serve the needs of their clients and customers. This pain is particularly acute within the Banking and Finance sector, as the shortage of mid to senior talent is signiÿcantly impeding their ability to successfully service clients and customers. Click here to get your complimentary copy

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Malaysia Employment Outlook and Salary Guide 2011/12 

A Tool for Workforce Planning
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We are pleased to present the Kelly Services Malaysia Employment Outlook and Salary Guide 2011/12, a comprehensive reference tool on the salary trends, job titles and employment outlook across industries.

The Kelly Services 2011 Salary Guide is designed to provide both employers and job seekers with salary information on a wide range of roles, providing you with the ability to benchmark a role or an individual against other areas of expertise or against the same role in another area of the country. 
Download your complimentary copy

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Latest Whitepapers

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Global Talent Market Quarterly - Q4, 2011

The Global Talent Market Quarterly provides a summary of the current economic and labour market conditions around the world and gives insight into how they might impact you. Click here to download your complimentary copy - http://bit.ly/sxcXbr

Survivability is adaptability

HR practice needs to evolve to capture new opportunities and to help business adapt more quickly to market forces. Download your complimentary copy - http://bit.ly/s1opJP

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Featured Articles of the Month
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Employee rewards and recognition
The best employees are those who understand the real contribution that they make, and who know that their work is valued. These perceptions also tell employers much about how well they are leading and motivating the workforce to achieve its best. Read more 

Five Time Management Strategies for Busy Managers
You might believe you are already a good time manager, and you may be right; but most successful managers—even you—can benefit from smart strategies to improve their effectiveness quotient, and the reason this action plan works is really quite simple. Read more 

Making Better Management Decisions
You’ve probably read hundreds of articles from “experts” who have ideas about making better management decisions; but if you don’t have a lot of time to review them all, consider using this information as a valuable timesaver. Read more 

Tips to Help You Create a Positive Corporate Culture
For years the subject of corporate culture was ignored, or at least downplayed, by management and experts alike, but in recent years however, most observers acknowledge that corporate culture (or organizational behaviour) exists and, in some cases, plays an important role in the workplace. Read more 

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Kelly Global Workforce Index findings
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The Kelly Global Workforce Index is an annual survey revealing opinions about work and the workplace from a generational viewpoint. Approximately 97,000 people from the Americas, APAC and EMEA responded to the 2011 survey with results published on a quarterly basis. Kelly Services was the recipient of a MarCom Platinum Award in 2010 and a Gold Award in 2009 for the Kelly Global Workforce Index in the Research/Study category. Read more 

Malaysian employees give their bosses a passing grade but express the need for greater involvement to achieve future success, Kelly Global Workforce Index™ finds

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